Have you ever recorded videos in Snap360, but they didn’t sync due to connection issues? Don’t worry, we’ve got the solution! One of Snap360’s most useful features is the Local Gallery, which allows you to access and sync videos recorded without an Internet connection.
What Are Offline Videos?
Offline videos are recordings made in Snap360 that haven’t yet been synced with the cloud or your device’s gallery. This can happen due to:
✔ Lack of an Internet connection.
✔ Temporary sync issues caused by network interruptions.
These videos are securely stored in the Local Gallery, ensuring they are not lost while you restore connectivity.
How to Access Unsynced Videos
Follow these steps to locate and preview your unsynced videos:
1️⃣ Open Snap360 and go to the event settings where you recorded the videos.
2️⃣ Look for the "Local Gallery" option, which contains all unsynced videos.
3️⃣ Once inside the Local Gallery, you’ll see a list of pending videos. Tap any video to preview it before syncing.
How to Sync Your Offline Videos
Once you've identified the videos, it's time to sync them. Here’s how:
✔ From the Local Gallery, select the videos you want to sync.
✔ Tap "Sync to Gallery" to start the process.
📌 Important:
🔹 Keep the app open during synchronization.
🔹 Connect to a stable Wi-Fi network to avoid interruptions.
🔹 The sync process may take a few minutes, depending on video size and Internet speed.
📌 Once syncing is complete, your videos will be available in the cloud or your device’s gallery.
Tips for a Successful Sync
✔ Stable Connection: Use a reliable Wi-Fi network.
✔ Keep the App Open: Do not close Snap360 while syncing.
✔ Verify Syncing: After completion, check the Sync Section in the event settings to confirm everything is in order.
What to Do If Videos Don’t Sync?
If you experience issues during synchronization, try these solutions:
🔄 Restart Snap360: Close and reopen the app.
📡 Check Your Connection: Ensure your device is connected to a stable Wi-Fi network.
🔁 Restart Your Device: This may resolve temporary sync issues.
📩 Contact Support: If the problem persists, our support team will be happy to assist you.
Offline video synchronization in Snap360 ensures that you never lose important content. With the Local Gallery, you can record videos offline, preview them, and sync them when you’re ready.