Your receipt depends on where you paid, because each store issues its own. Find your case below and you'll have it in a minute. 🙌
🍎 You Paid on iPhone or iPad (App Store)
Apple issues the receipt:
Go to reportaproblem.apple.com with your Apple ID, or open Settings, tap your name, Media & Purchases, View Account, Purchase History.
Find your Snap360 purchase.
Tap Resend receipt and it will arrive at your Apple ID email.
In-app subscriptions are sold by Apple, so the official receipt comes from Apple and we can't issue our own invoice for that purchase.
🤖 You Paid on Android (Google Play)
Google issues the receipt:
Go to pay.google.com with your Google account.
Open Activity and find your Snap360 purchase.
Open it and download the receipt. You also have it in the confirmation email Google sent you when you paid.
Same as with Apple: the sale is made by Google Play, so the official receipt is theirs.
💳 You Paid on the Web (card)
Here you can get it yourself from your billing panel:
Go to admin.snap360app.com with your purchase email.
Open "My Subscription": there you'll find your billing panel, with your receipts and invoices to download.
Need the invoice with your tax details and can't see it? Message us in this chat and we'll send it to you.
Questions about a charge that doesn't look right? Message us and we'll check it with you right away. 💛
